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Aftersales Services Engineer - Commercial Vehicles / Wabco.

Aftersales Services Engineer - Commercial Vehicles / Wabco.

ZF GroupIstanbul, Istanbul, TR
16 days ago
Job description

Description

About the team

We are looking for Aftersales Services Engineer - Commercial Vehicles for our Sultanbeyli location

What you can look forward to as Aftersales Services Engineer - Commercial Vehicles

  • Deliver ongoing technical support to authorized service centres.
  • Analyse technical reports from authorized services and OEMs, provide technical guidance to services in collaboration with internal technical support teams.
  • Communicate with customers based on headquarters feedback and reports received.
  • Support joint technical projects with customers.
  • Coordinate logistics for part shipments and returns of defective products.
  • To follow up on warranty-related matters together with the warranty department and support the process of obtaining warranty approvals from related headquarter units.
  • Install diagnostic devices, perform software updates, and manage related customer interactions.
  • Coordinate and monitor external service technicians when needed.

Your Profile as Aftersales Services Engineer - Commercial Vehicles

  • University degree in Engineering or a related technical field
  • At least 5 years of professional experience in automotive sector in similar position
  • Strong interpersonal, problem-solving, and solution-oriented skills with team oriented mindset
  • Basic computer literacy and active driving capability
  • High customer focus and service-oriented attitude
  • Proficient in both written and verbal communication in English
  • Why should you choose ZF

  • An employment contract in a stable, global company,
  • Hybrid system work (depends on the position),
  • Private health insurance and employee package
  • Good working atmosphere; working in an international team, interesting projects, and tasks.
  • ERP : The position is part of the ZF Global Employee Referral Program.

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    Engineer • Istanbul, Istanbul, TR

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