Description
About the team
We are looking for Aftersales Services Engineer - Commercial Vehicles for our Sultanbeyli location
What you can look forward to as Aftersales Services Engineer - Commercial Vehicles
- Deliver ongoing technical support to authorized service centres.
- Analyse technical reports from authorized services and OEMs, provide technical guidance to services in collaboration with internal technical support teams.
- Communicate with customers based on headquarters feedback and reports received.
- Support joint technical projects with customers.
- Coordinate logistics for part shipments and returns of defective products.
- To follow up on warranty-related matters together with the warranty department and support the process of obtaining warranty approvals from related headquarter units.
- Install diagnostic devices, perform software updates, and manage related customer interactions.
- Coordinate and monitor external service technicians when needed.
Your Profile as Aftersales Services Engineer - Commercial Vehicles
University degree in Engineering or a related technical fieldAt least 5 years of professional experience in automotive sector in similar positionStrong interpersonal, problem-solving, and solution-oriented skills with team oriented mindsetBasic computer literacy and active driving capabilityHigh customer focus and service-oriented attitudeProficient in both written and verbal communication in EnglishWhy should you choose ZF
An employment contract in a stable, global company,Hybrid system work (depends on the position),Private health insurance and employee packageGood working atmosphere; working in an international team, interesting projects, and tasks.ERP : The position is part of the ZF Global Employee Referral Program.