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Service Division Manager

Service Division Manager

Alfa LavalIstanbul
15 days ago
Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are looking for a strategic and dynamic Service division Manager in Türkiye. As Service Division Manager, you will have the opportunity to drive strategic growth, lead a passionate team, and enhance customer satisfaction through best-in-class service operations. This is a key leadership position that directly influences how we support and grow our customer relationships in a fast-evolving market.

Key Responsibilities :

  • Develop and execute the division’s business strategy and planning in alignment with the overall Sales Company strategy and objectives
  • Conduct market, customer, and competitor analysis to inform and adapt strategic and operational plans
  • Drive sales growth and business development by implementing Business Unit strategies and sales plans within approved operating budgets
  • Prepare sales forecasts and budgets; monitor performance against financial targets and business objectives
  • Actively contribute to the Sales Company (SC) management team, supporting cross-functional collaboration and strategic decision-making
  • Collaborate with both local and central business units within AL to ensure alignment and effectiveness in the assigned business area
  • Lead the team by setting direction, managing performance, and ensuring alignment with the divisional strategy
  • Plan, allocate, and optimize resources to maximize performance and leverage synergies across teams and functions
  • Lead change management initiatives to respond effectively to evolving market demands and opportunities

Your Profile :

  • Bachelor's degree in Engineering
  • 5+ years of experience in international companies, with at least 3 years in a managerial role
  • Strong business and financial acumen, with a proven track record in driving sales and service success
  • Experience in industrial or manufacturing sectors is a plus
  • A strategic, hands-on leader with the ability to coach, motivate, and develop high-performing teams
  • And finally, you’re fluent in both English and Turkish
  • What’s in it for you?

    If you’re looking for a company where you can grow and make an impact, this is the place for you. We offer a challenging position in an open, friendly and innovative environment where we help each other to develop and create value. You'll work alongside a talented team of professionals, collaborating to address complex challenges and drive innovation. Your work will have a true impact for a sustainable future and Alfa Laval’s future success.

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