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Senior Service Operation Specialist

Senior Service Operation Specialist

Huawei Telekomünikasyon Dış Ticaret Ltdİstanbul, İstanbul, TR
30+ gün önce
İş tipi
  • Quick Apply
İş tanımı
  • Service operation management
  • Daily operation task management & follow up
  • Service center On-site visit in daily / weekly basis and task follow up
  • Technical Support
  • Report
  • Service center technical issue support, Including problem analysis, guidance and assistance with resolution
  • Escalation management of technical issues, Timely closure of the loop on follow-up issues
  • Provide Training to service center and support service center to get certification documents and examinations
  • Service center business summary report (operation compliance, system data verification, etc.)
  • Requirements

    • Bachelor’s Degree and above
    • At least 1 year of experience in the field of after-sales service with knowledge of electronic products ( Smart phone , Laptop , Wearable product, etc.)
    • Strong analytical, precise, systematic, logical, and patient to solve the problem
    • Work with patience and carefulness
    • Be able to work independently
    • Good Knowledge of MS Office tools ,MS Exceland creating reports.
    • Proficient in English languages,Proficient in Turkish as well,Chinese is a plus.
    Bu arama için bir iş uyarısı oluşturun

    Operation Specialist • İstanbul, İstanbul, TR

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