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Senior Service Operation Specialist
Huawei Telekomünikasyon Dış Ticaret Ltdİstanbul, İstanbul, TR30+ days ago
Job type
- Quick Apply
Job descriptionService operation management Daily operation task management & follow up Service center On-site visit in daily / weekly basis and task follow up Technical Support Report Service center technical issue support, Including problem analysis, guidance and assistance with resolution Escalation management of technical issues, Timely closure of the loop on follow-up issues Provide Training to service center and support service center to get certification documents and examinations Service center business summary report (operation compliance, system data verification, etc.)
Requirements
- Bachelor’s Degree and above
- At least 1 year of experience in the field of after-sales service with knowledge of electronic products ( Smart phone , Laptop , Wearable product, etc.)
- Strong analytical, precise, systematic, logical, and patient to solve the problem
- Work with patience and carefulness
- Be able to work independently
- Good Knowledge of MS Office tools ,MS Exceland creating reports.
- Proficient in English languages，Proficient in Turkish as well，Chinese is a plus.
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Operation Specialist • İstanbul, İstanbul, TR
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