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Call Center Manager
Michael PageIstanbul, TR8 gün önce
İş tanımıLead, motivate, and manage call center teams efficiently Define, monitor, and evaluate performance metrics regularly Oversee detailed and accurate reporting and ensure timely communication with senior management Develop and implement continuous improvement plans Design and deliver training and development programs Analyze processes to improve operational efficiency and quality
Array
A successful Call Center Manager should have :
- Proven experience managing call center operations.
- 5-7 years of experience in call center management or a related field
- Strong leadership skills with a dynamic, proactive, and persistent attitude
- Excellent reporting and analytical skills
- Proficiency in English
- Results-oriented, detail-focused, with excellent communication skills
- A professional and collaborative work environment.
We are looking for a Call Center Manager for our client, a leading healthcare company based on the Asian side of İstanbul.
This is an exciting opportunity for experienced professionals to advance their careers in a leadership role. If you are ready to make an impact, we encourage you to apply today!
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Manager • Istanbul, TR
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