Customer Solutions Engineer, New Building Solutions

As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.

Are you a problem solver with a passion for technical expertise and customer-focused solutions? KONE is looking for a Customer Solutions Engineer to provide cutting-edge technical insights that drive innovative solutions in New Building projects. You will play a key role in ensuring KONE’s offerings align seamlessly with customer needs, transforming ideas into optimized technical solutions.

Key Responsibilities :

Collaborate with sales teams to develop tailored technical solutions for customers

Engage in early customer interactions, ensuring KONE specifications are included in building plans

Define solution scope, costing, and lead times in cooperation with various business functions

Perform technical site surveys, traffic analyses, and energy calculations

Oversee compliance with safety, environmental, and regulatory standards

Support installation and maintenance teams in ensuring long-term solution efficiency

What We’re Looking For :

Bachelor's degree in Engineering (preferably Mechanical, Electrical or Mechatronic)

Good communication skills in English, both written and verbal

3-5 years of experience in elevator or related industries

Strong understanding of industry regulations and CAD / BIM tools

Excellent solution selling, problem-solving, and collaboration skills

Comfortable using engineering and data analysis tools

Innovation-driven with leadership qualities

Why Join Us?

At KONE, we are committed to creating a collaborative and innovative environment. If you are passionate about delivering results and ready to take on a challenging and rewarding role, we encourage you to apply and be part of our journey!

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