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Call Center Agent (m / w / d) deutsch - 300€ Startprämie
AvedoAntalya, DE17 days ago
Job description
Deine Benefits
Festanstellung in Voll- oder Teilzeit (ab 30h / Woche)
1.100€ netto Festgehalt + 4.500 TL Multinet
pünktliche Gehaltszahlung, inkl. variablem Bonus jeden Monat
intensive, bezahlte Einarbeitung sowie regelmäßige Coachings für deine persönliche Weiterentwicklung
nach erfolgreicher Einarbeitung erhältst du ein Zertifikat als Travel Industry Expert
tolles Team und familiäre, wertschätzende Atmosphäre
große Firmenfeste und individuelle Teamevents
Deine Aufgaben
telefonische und schriftliche Kundenbetreuung im Bereich Reisebuchung für einen namenhaften Auftraggeber
Bearbeitung von Kundenanfragen wie Reklamationsbearbeitung und Zahlungsverkehr
Umbuchung von Flug- und Reisedaten sowie Stornierungen
Sicherstellung der Kundenbindung und Kundenzufriedenheit
Dokumentation und Nachbereitung der Gespräche
Dein Profil
sehr gute Deutschkenntnisse in Wort und Schrift (mind. C1)
Englischkenntnisse wünschenswert
Erfahrung im Tourismus und Verkauf von Vorteil
sicherer Umgang mit PC-Anwendungen (z.B. MS Office) von Vorteil
ausgeprägte Servicementalität und Kundenorientierung
hohes Maß an Lernbereitschaft, Engagement und Verantwortungsbewusstsein
Bereitschaft zur Schicht- und Wochenendarbeit
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Call Center Agent • Antalya, DE
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