IT Specialist

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

• Carry out tasks in error situations, both "Incidents" and "Service Requests”.
• Provide remote IT support for Danfoss users in a client system area (hardware, Windows, MS Office, other software)
• Proactive monitoring of incident.
• Advise and instruct users in IT systems and products.
• Participate in testing and documentation of hardware and software as well as problem analysis. Ensure knowledge creation if needed (knowledge base)
• Participate in IT projects.
• Advise users about products and solutions to requirements.
• Provide solutions that meet the needs of business and users in accordance to Service Level Agreements
• Deliver high quality in solutions and do things right to minimize incidents and problems.

Background & Skills

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

The ideal candidate possesses these skills.

Employee Benefits

We are excited to offer you the following benefits with your employment :

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.