About this Position
Embark on a journey as an Application Engineer, where you will become part of a dynamic and innovative work environment. In this role, you will collaborate with colleagues across functions and partner closely with customers to deliver technical solutions that make a real impact. You will be at the forefront of turning customer needs into tailored applications, driving both efficiency and creativity in industrial processes. Are you ready to shape the future with us?
What you´ll do
Responsible for product
recommendations, customized products applications, new product
demonstrations and troubleshooting for customers.
Perform technical visits (meetings,
audits, demonstrations, troubleshooting, etc.) for customers which are
global / local auto suppliers and other customers which use surface
treatment process for metal forming industry.
Work with application equipment to
provide solutions to enhance customer at related processes.
Leverage customer feedback to drive
optimization in customer service and identify new business opportunities
for sales colleagues
Reports quality issues / customers'
claims to relevant parts of the organization
Responsible for products application
/ technical training and coaching of field sales forces and customers.
Responsible for directly
communicating with sales, marketing, PD, Innovation, members of
application engineering field team or project team members. Promote
internally SBU innovations and best learnings cross accounts.
Support standardization process of
technical documents & ensure same data in all platforms
May supervise the laboratory work
(incl. prioritization) for samples coming from customers and report
technical results to customers.
Ensuring to be up to date with the
newest trends in application technology for the markets served by Henkel
Surface Treatment Cleaner and Lubricants Technologies.
What makes you a good fit
University degree in Engineering
field, preferably in Chemical Engineering
From 4 to 6 years of experience in
end user understanding in field, experience working with professionals
Strong communication and
interpersonal skills with aptitude in building relationships with
professionals of all organizational levels
Excellent oral and written
communication skills in English with the ability to interact effectively
with all levels of management
Highly adaptable to different work
environment & different customers
Advanced user of MS Office
applications
Some perks of joining Henkel
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
Application Engineer • Tuzla, İstanbul, Turkey