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Duty Manager
HILTON TÜRKİYEFatih, Marmara Bölgesi, Türkiye30+ gün önce
İş tanımıCompetitive Salary Health Insurance or Private Pension after 6 months of service Carpark subscription at team member rate Go Hilton : Team member rate while staying in Hilton Hotels both in & out of Turkey. 50% discount on personal food & beverage consumption in the hotels. Social aid package Free laundry and dry cleaning for business attire Extended nursing hours of 1.5 hours until the baby reaches 18 months (for new mother team members) 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members Paid Paternity leave – 14 days Unlimited training and development opportunities in and out of the hotel, including unlimited online courses from Hilton University Performing the duties of a Duty Manager to the highest standards, including : Providing consistent and superior service, maintaining high service standards Seeking verbal feedback from customers regularly Implementing actions to improve customer service Handling customer complaints and comments positively Responding promptly and effectively to all customer requests and queries Welcoming VIP guests with special attention Being fully aware of safety procedures including accident reports, maintenance faults, fire, bomb threats, and first aid Adhering to the company’s Health & Safety Policy and departmental Brand Standards Managing daily Duty Manager logs and reports, ensuring follow-up on issues Reporting defects and faults to the appropriate departments Contributing to hotel security by reporting unusual occurrences Reviewing shifts, conducting handovers, and briefings Maintaining technical knowledge and skills required for the role Working within budgetary limits Hospitality - delivering exceptional guest experiences Integrity - doing the right thing always Leadership - leading in industry and community Teamwork - being a team player Ownership - owning actions and decisions Now - operating with urgency Comply with Hilton policies and procedures Follow safety and fire regulations Be flexible to undertake additional tasks as needed
Hilton Istanbul Bosphorus - Making Hotel History in Istanbul Since 1955
Hilton Istanbul Bosphorus holds a special place in history as the first Hilton hotel built outside the Americas. Since 1955, we’ve set the scene for some of the grandest moments, most exciting events, and biggest stars in modern Turkey. Learn how it all began before you make your own memories at Hilton Istanbul Bosphorus.
Historic Moments at Hilton Istanbul
- Hilton Istanbul was the first modern hotel built in Europe after the Second World War.
- Hilton Istanbul appears in the opening scene of 1963’s From Russia with Love, starring Sean Connery as James Bond.
- Istanbul’s first discotheque, Cloud 9, opened at Hilton Istanbul in 1972.
- Pilsen Pub, built in Hilton Istanbul in 1972, was the home of Istanbul’s first happy hour.
- Muhammad Ali was staying at Hilton Istanbul when he announced his retirement from boxing in 1976.
- Hilton Istanbul has hosted royalty, politicians, and famous figures including Grace Kelly, Sophia Loren, and Louis Armstrong.
Hilton Istanbul Bosphorus has also been described as the university of tourism and filling the earth with the light and warmth of hospitality since 1955.
As Hilton Türkiye, we have been awarded the Great Place to Work Academy – Best Place to Work award many times.
THE ROLE :
We are looking for a potential candidate for Duty Manager position in our legendary hotel Hilton Istanbul Bosphorus.
BENEFITS
Required Skills
What will I be doing?
What are we looking for?
Since 1919, Hilton has been a leader in hospitality. We seek candidates who demonstrate our core values :
Additionally, candidates should be able to :
Work Location : Hilton Istanbul Bosphorus
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Manager Manager • Fatih, Marmara Bölgesi, Türkiye
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