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Customer Service Representative (German speaking) (Relocate to Athens, Greece)
SnaphuntIstanbul, Turkey30+ gün önce
İş tanımıManage inbound calls, emails, or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid, and complete information by using the right methods / tools Meet personal / customer service team targets and call-handling quotas Keep records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Proven customer support experience or experience as a client service representative Fluent in German Good level of English Strong focus on customer needs and understanding of how customers can behave Strong communication, problem-solving, and active listening skills Strong written skills Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment Sense of ownership and pride in your performance and its impact on the company’s success
The Offer
- Full Relocation Support (including flights, accommodation & transportation)
- Indefinite contract
- Competitive remuneration package (14 Salaries / year)
- 10% monthly performance bonus
- Daily meal voucher in Up Hellas Mastercard
- Private health insurance + Dental Care
- Opportunities for international Career through the International Mobility program
- Employee events
- Free gym, well-being activities, and a rooftop cinema with Acropolis views
- Enjoy your lunch break at our brand new corporate cafeteria
The Job
What you’ll be doing :
The Profile
Requirements :
The Employer
Our client is a global technology and services leader that powers the world’s best brands, today and into the future. Our client is human-centered, tech-powered, intelligence-fueled.
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Customer Service Representative • Istanbul, Turkey
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