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Vendor Health Executive, Hybrid

Vendor Health Executive, Hybrid

Delivery Heroİstanbul, TR
30+ gün önce
İş tanımı

Job Description

This role requires a data-driven, strategic, and hands-on individual who can work across product, operations, and market teams to build scalable solutions that improve vendor engagement, efficiency, and growth. If you thrive in a fast-paced, high-growth environment and have a passion for solving complex challenges with structured execution, this is the role for you!

What's on your plate?

Vendor-Centric & Transformative Leadership

  • Own and drive the end-to-end vendor operations strategy, ensuring alignment with business goals and market needs.
  • Champion the "Voice of the Vendor" by ensuring vendor feedback is integrated into product development, policy changes, and operational improvements.
  • Partner closely with local and regional teams to optimize vendor health, efficiency, and overall satisfaction.

Stakeholder Management & Market Alignment

  • Collaborate with local markets to understand regional vendor needs and tailor performance strategies that drive business impact.
  • Act as the liaison between vendors, account managers, and cross-functional teams, ensuring seamless communication and execution.

    • Cross-Functional Collaboration & Product Optimization

  • Work with front-end and back-end product teams to ensure a balance between ad revenue, vendor experience, and operational efficiency.
  • Partner with account management, CRM, and data teams to develop automated, scalable solutions for vendor performance tracking and optimization.

    • Vendor Performance & Operational Execution

  • Analyze key performance metrics to identify underperforming vendors, develop rehabilitation plans, and implement structured solutions.
  • Optimize vendor onboarding, retention, and engagement strategies, ensuring seamless experiences across multiple markets.
  • Develop data-driven playbooks to improve vendor performance, increase revenue contributions, and enhance overall marketplace efficiency.

    • Product Strategy & Vendor Experience

  • Define and drive the agenda for vendor-facing products, ensuring high adoption rates and long-term success.
  • Advocate for vendor-friendly product improvements, influencing roadmaps to enhance the foodpanda vendor ecosystem.

    • Team Leadership & Problem Solving

  • Lead and mentor a team of subject matter experts, ensuring seamless execution of key projects and initiatives.
  • Act as the primary escalation point for vendor-related challenges, resolving issues with speed and efficiency in a fast-moving, high-growth environment.

    • Industry Trends & Market Insights

  • Stay ahead of food delivery and trends, leveraging insights to anticipate vendor needs and optimize operational strategies.
  • Use data and industry intelligence to continuously refine vendor operations and drive competitive advantage.

    • Qualifications

  • 7+ years of experience in vendor operations, vendor onboarding, performance management, or program management, preferably in food delivery, e-commerce, FMCG, or technology.
  • Proven expertise in vendor performance management, including scaling operations, driving efficiency, and improving marketplace dynamics.
  • Strong product collaboration experience, ensuring high adoption of vendor-facing tools and process optimizations.
  • Highly analytical mindset – Ability to interpret complex data, generate actionable insights, and make data-driven decisions.
  • Exceptional stakeholder management & cross-functional leadership skills, with the ability to influence product, operations, and market teams.
  • Proven ability to lead and mentor teams, providing strategic direction while driving hands-on execution.
  • Structured problem-solving skills – Comfortable managing multiple priorities in a dynamic, hyper-growth environment.
  • Excellent presentation & storytelling skills, with experience delivering insights to senior leadership and C-level stakeholders.
    • Bu arama için bir iş uyarısı oluşturun

    Executive • İstanbul, TR

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