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Jobs in Istanbul , marmara

Last updated: 3 days ago
Customer Implementation & Enablement Manager

Customer Implementation & Enablement Manager

InsiderIstanbul, Turkiye
Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. We are Insider, a B2B SaaS company that drives growth for its clie...Show moreLast updated: 22 days ago
İnsan ve Kültür Müdürü(Perakende-Gebze)

İnsan ve Kültür Müdürü(Perakende-Gebze)

Michael PageIstanbul , TR
Şirketin genel stratejik hedeflerine uygun insan ve kültür stratejileri geliştirmek ve uygulamak, iş gücü planlaması yapmak. Şirketin ihtiyaç duyduğu yetenekleri belirleyerek, işe alım süreçlerini y...Show moreLast updated: 6 days ago
Online Ilkokul Özel Öğretmeni - Istanbul

Online Ilkokul Özel Öğretmeni - Istanbul

ÖğretmenBulunIstanbul, Turkey
ÖğretmenBulun olarak, Türkiye genelinde her yaş grubuna yönelik çeşitli Ilkokul dersi eğitimi verebilecek, dinamik ve yenilikçi öğretmenleri bünyemize katmak istiyoruz. Öğrencilere bireysel dersler...Show moreLast updated: 30+ days ago
  • Promoted
Senior Gameplay Animator

Senior Gameplay Animator

IOIKadıköy, İstanbul, Türkiye
IO Interactive is on the hunt for a passionate and skilled.At IOI, we pride ourselves on pushing the boundaries of interactive storytelling and gameplay. If you’re ready to make your mark on a globa...Show moreLast updated: 30+ days ago
Guest Experience Agent

Guest Experience Agent

Four Seasons Hotels and ResortsIstanbul
Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our ...Show moreLast updated: 30+ days ago
Regional Sales Manager

Regional Sales Manager

Stanley Black & DeckerIstanbul, Türkiye
As a Regional Sales Manager, you will support Direct and Indirect Sales Channels in marketing, promotions, brand management and consistent merchandising standards. develop, manage and implement sal...Show moreLast updated: 30+ days ago
Duty Technician Mechanical

Duty Technician Mechanical

Shangri-LaIstanbul
Understands engineering equipment in a hotel.A friendly, helpful and trustworthy leader.Enjoys taking on a new challenge. Not afraid to take up new challenges.Has relevant experience with an Interna...Show moreLast updated: 30+ days ago
Senior Accountant

Senior Accountant

IQVIAIstanbul, Turkey
IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. With approximately 85,000 employees, IQVIA conducts oper...Show moreLast updated: 22 days ago
POS Software Testing Specialist

POS Software Testing Specialist

WorldlineIstanbul, Istanbul, Turkey
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely.We are the innovators at the heart of the payments technology industry, shaping...Show moreLast updated: 30+ days ago
General Application

General Application

Vodafoneİstanbul, Istanbul, Türkiye
Join our journey as we connect for a better future.Our purpose at Vodafone is to connect for a better future.As a Global Communications Technology company, we put the customer at the heart of every...Show moreLast updated: 30+ days ago
Mechanical Maintenance Worker

Mechanical Maintenance Worker

pladis Globalİstanbul - Gebze
Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and peo...Show moreLast updated: 30+ days ago
İstanbul Boks özel ders öğretmenleri

İstanbul Boks özel ders öğretmenleri

Superprofİstanbul, TR
Superprof, Türkiye'nin #1 Numaralı ders vermek isteyenler ve ders almak isteyenleri buluşturan özel ders platformudur.Ağustos 2013'te kurulan Superprof, 42 ülkede, 21 milyondan fazla öğrenci ve öğr...Show moreLast updated: 30+ days ago
GetirFinance Senior Android Developer (FinTech)

GetirFinance Senior Android Developer (FinTech)

GorillasIstanbul, Turkey
Getir is the pioneer of ultra-fast delivery.By bringing together great technology with a unique operational model, we were the first to introduce the concept of groceries being delivered to your do...Show moreLast updated: 30+ days ago
Senior Territory Manager (Sales)

Senior Territory Manager (Sales)

HoneywellIstanbul, Turkey
When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future. By changing the way we fly, fueling jets in an e...Show moreLast updated: 30+ days ago
Ecommerce Planning & Analytics Manager

Ecommerce Planning & Analytics Manager

adidasIstanbul, Ista, TR
E-COM, manager Business Planning & FORECASTING.Senior Manager, Business Planning and forecasting, EM eCommerce.Indirect / secondary reporting line. Director, Planning and Analytics, EM eCommerce.C...Show moreLast updated: 30+ days ago
Forklift Operatoru

Forklift Operatoru

AmazonAtaşehir, İstanbul, Turkey
İstanbul, Tuzla’da yer alan Amazon Lojistik Merkezi Depo Operatörleri arıyor.Siparişleri toplamaya, paketlemeye ve müşterilere göndermeye yardımcı olmak için Amazon Türkiye’deki ekibimize katılın.A...Show moreLast updated: 30+ days ago
Visualisation Manager

Visualisation Manager

TR14 Alcon Laboratuvarları Ticaret A.Ş. CompanyIstanbul, Turkey
Visualisation Manager ( Istanbul).At Alcon, we are driven by the meaningful work we do to help people see brilliantly.We innovate boldly, champion progress, and act with speed as the global leader ...Show moreLast updated: 30+ days ago
Sales Operations Support Associate

Sales Operations Support Associate

JTIISTANBUL, TR,
We’re JTI, Japan Tobacco International and.We think that the possibilities are limitless when you’re free to choose.In fact, we’ve spent the last 20 years innovating, creating new and better produc...Show moreLast updated: 30+ days ago
Chapter Lead Data Scientist

Chapter Lead Data Scientist

JTA Consulting, SAIstanbul, Turkey
At JTA Consulting, SA (Permanent), in Porto, Portugal.JTA is looking for a Chapter Lead Data Scientist to join our team.This is a pivotal role that blends hands-on technical problem-solving with me...Show moreLast updated: 3 days ago
Onboarding Specialist - Turkish Speaking (Paid Relocation to Serbia)

Onboarding Specialist - Turkish Speaking (Paid Relocation to Serbia)

AD RecruitIstanbul , Marmara
Onboarding Specialist with Turkish.ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. We’re more than a company—we’re a community of over 7,000 ...Show moreLast updated: 30+ days ago
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Customer Implementation & Enablement Manager

Customer Implementation & Enablement Manager

InsiderIstanbul, Turkiye
22 days ago
Job description

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic . Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst , and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led   B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape : Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards , and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and . According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.The Customer Onboarding Manager is one of the first members of the post-sales team to work with new and existing clients. The Customer Onboarding Manager is responsible for transitioning our clients from the sales process through onboarding and implementation of their new platform, while reinforcing the Insider vision of true 1-to-1 personalisation driven by the client’s data. Responsible for understanding client’s business requirements and use-cases, managing project delivery, and ensuring accelerated time-to-value realisation from their investment in Insider.It is critical during this initial period that our new clients are enabled and empowered to use the platform to its fullest potential. The Customer Onboarding Manager is the key member of the Onboarding team. They are responsible for ensuring smooth, timely, and complete Insider platform adoption and client confidence in their new system.Using a combination of hands-on approach with strong project management principles and technical knowledge, the Customer Onboarding Manager will be responsible for providing technical guidance to the client. Supporting clients through setup while having a full understanding of the client's application environment and data in order to provide optimal solution design recommendations for integration in a timely and impactful manner.

Qualifications :

  • Minimum 3 years experience in SaaS project management and client onboarding
  • PM qualifications (Agile, PMP, Prince2) is a plus
  • Strong written and verbal communication skills in English
  • Strong time and task management skills are a must
  • Strong at Communication with Internal & External Stakeholders
  • Delivering projects in a timely and qualified manner
  • Understanding of Google Tag Manager, Google Product Feed, and Google Analytics is an advantage
  • Understanding of webhooks and API
  • Exposure to and understanding of AI driven product recommendation tools and algorithms is an advantage
  • Experience with other CRM, ERP / Marketing Automation platforms as an advantage

Responsibilities :

  • Project manage customer onboardings to successful outcomes, accelerating Time to Value, growing and retaining customers.
  • Collaborate with internal technical resources to empower and train customers to use Insider’s platform and powerful features as efficiently as possible.
  • Establish credible relationships with all levels of the customer organization, from senior managers to end users of Insider, to understand their business and technical goals for using Insider.
  • Help drive early adoption, setting KPIs and success metrics for ROI.
  • Advocate customer business use-cases to product development
  • Ensure successful transitions to the Customer Success Manager team after onboarding by understanding and documenting client stakeholder roles and hierarchy.
  • Enhance customer experience during onboarding by designing and continually improving processes and materials.
  • Where required, tailor 1 : 1 onsite and remote onboardings to meet client needs and exceed expectations.
  • Responsible for establishing client’s trust and confidence in Insider platform
  • Help drive early adoption, setting KPIs and success metrics for full ROI attainment
  • Where necessary, coordinate effectively with client agencies and third parties to drive desired outcomes
  • Ensure highest deliverable quality and client satisfaction to streamline the post-onboarding transition to the Customer Success & Support teams
  • Where applicable, coordinate with the development team to ensure the custom development is up to standard and meets client expectations
  • Understand and document client stakeholder roles within an account to ensure smooth & successful transition to the Customer Success Manager team after onboarding
  • Own project and assume responsibility for successful project implementation while working closely with internal and external stakeholders
  • Facilitate exceptional user-enablement training and workshops