Site Reliability Engineer

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The Application Services Reliability Management team works passionately to shape the technologies of the future.

They value being a team, learning from each other and producing together. Since they are good teammates, they are careful about effective and well communication, taking responsibility and valuing different ideas.

They are creative and productive. Their business is based on innovation and is only limited by their dreams. Now they are looking for new teammates with whom they will achieve together.

Overview

Web Service (SOAP / RESTful) development experience is preferable. They are looking for new teammates to contribute to resilience, capacity planning, monitoring, and service management within development lifecycles.

Responsibilities

• Determining service-related control, monitoring and maintenance requirements to meet resilience requirements and ensuring the necessary infrastructure is implemented within the development lifecycle of projects
• Creating service-related functional, operational and topological high level documents and keeping them up to date
• Ensuring the design of the system according to the estimated usage intensity of the application, making the necessary directions for the correct capacity planning
• Designing the appropriate infrastructure and ensuring the capacity planning in order to meet service requirements
• Determining the needs according to the performance and user experiences of services and collaborating with related teams to address the solution
• Performing problem management activities by collaborating with solution partners and ensuring crisis table is set up when necessary
• Coordinating L1-L2 support teams and Infrastructure and Delivery lines to resolve customer complaints, perform root cause analysis, provide necessary guidance, follow-up and reporting
• Making efficient log modeling and events correlations, setting up alarm mechanisms to capture unplanned service interruptions effectively
• Performing the performance tuning adjustments required for the services to operate at the expected level
• Extracting the data structure used by the system or application and accessing data when necessary to perform the required operational processes

Qualifications

Seniority level

Employment type

Job function

Industries

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