Principal Technician — Virtual Infrastructure and Data Centre Services for NATO with security

This is the layer below the applications: hypervisors, storage networks, domain services, databases and the backups that make all of it survivable. The post covers provisioning and configuration, day-to-day operation, and the level one and one-plus tickets that come with running a data centre for a live headquarters.

It suits a broad infrastructure engineer rather than a specialist — someone equally comfortable in vCenter, in Active Directory, in a SQL instance and on a SAN switch.

What you would be doing

• Provision, install, configure and maintain infrastructure services and components.
• Monitor and report on infrastructure load, performance and security events.
• Support the hosted systems and clear alerts and error conditions across the server room, storage network and servers.
• Manage and operate the virtual infrastructure — VMware server and desktop virtualisation, SAN switches and integrated hardware.
• Maintain Windows core directory services and policies.
• Manage updates and patching for Windows and Linux systems.
• Administer the community databases and troubleshoot third-party application deployments.
• Administer the mail servers and help implement backup and recovery solutions.
• Coordinate daily work with the other technical units and service lines.
• Take on project work packages, and analyse and resolve assigned incident and problem tickets.

What you would bring

• Higher vocational training in a relevant discipline with three years of related experience, or a secondary qualification with five.
• Current, hands-on infrastructure and capacity management experience.
• Recent practical work with mainstream hypervisors and server virtualisation.
• Depth in Windows Server, Active Directory, DHCP, domain naming, group policy and desktop deployment.
• Administration experience on Windows and/or Linux, including single sign-on.
• Microsoft SQL Server and Oracle database experience.
• Clustering, storage and backup systems, plus server-side scripting in PowerShell.
• Working knowledge of ITIL practice and clear written and spoken English.

Useful but not essential: VMware certification, ITIL v4, and Microsoft administration certifications.

The work is full time on site in Izmir. You will need to be eligible to work in Türkiye — either citizenship, or a valid work and residence permit. Very occasionally the role supports a second site about 35 km away, with transport provided.