Within your role, you will :
- Advise and assist customers to resolve the technical and non-technical situations raised / encountered by them;
- Provide support and assistance in using products and services;
- Take, register & solve notifications or complaints;
- Update the database with all the details about each customer interaction;
- Participate in testing / launching / implementing new working products or tools;
What will make you successful for the role :
A C1 level of Dutch Language (both written & spoken);A B2 level of English (both written & spoken);At least 6 months of experience in a technical support role;Knowledge about how a PC / Android device works and a passion for gaming;Curiosity, always looking for solutions Attention to detail and “willing-to-help” attitude;Excellent computer skills;Be available to work from the office %100 from the start;Sounds good? Find out what you can get :
Competitive salary package & meal vouchersThe opportunity to work in a multi-cultural environmentPrivate medical insuranceLearning programs for your developmentWellness activities for your wellbeing