Work Model: Remote (Applicants from anywhere in Turkey are welcome) Schedule: Shift-Based
Starting Date: December, 2025
Job Description:
We are looking for team members to support our German-speaking markets by handling customer inquiries in a professional and solution-oriented manner. No prior experience is needed our comprehensive training program will prepare you for the role.
Responsibilities:
Respond to incoming calls, emails, and chat requests in German
Analyze customer issues and provide effective solutions
Outbound sales
Forward cases to relevant departments when necessary
Maintain a high level of customer satisfaction
Requirements:
Fluent German speaking and writing skills
Residence in Turkey
Strong communication skills, patience, and a solution-focused attitude
Ability to work in a shift-based schedule
Basic computer skills
What We Offer:
Fully remote work opportunity
Comprehensive training and continuous development
Performance-based bonuses and additional benefits
Opportunity to work with international teams
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German Applicants from anywhere in Turkey are welcome • Antalya, Turkey