İş tanımı
Job Description
Job Description
- Provide professional, friendly, and high-quality spa services to guests.
- Work according to the agreed part-time schedule and assigned shifts.
- Perform massages, body treatments, and facial treatments while always prioritizing guest comfort and satisfaction.
- Identify guests’ individual needs and expectations and provide personalized treatments accordingly.
- Provide guests with polite and professional information about the Spa department and other hotel facilities and services.
- Maintain a clean, hygienic, and organized treatment area at all times and ensure that all equipment is used safely and in accordance with hygiene standards.
- Support the promotion and sales of Spa products and services.
- Actively participate, according to the work schedule, in Spa promotional activities, workshops, special events, and guest activities.
- Work collaboratively with receptionists, fitness instructors, and other Spa team members to create a positive and professional working environment.
- Follow all departmental, health & safety, and hygiene procedures.
- Take guest feedback into consideration and contribute to continuously improving the quality of service.
Qualifications
Requirements
- High school diploma, university degree, or equivalent education.
- Diploma or certification in Massage Therapy, Esthetics, Beauty Therapy, or a related field.
- Good level of spoken and written English.
- Certification in specialized treatments such as aromatherapy, reflexology, hydrotherapy, or Turkish Hammam is an advantage.
- Knowledge and experience in various massage techniques and Spa treatments.
- Friendly, flexible, and guest-oriented personality.
- Excellent communication and interpersonal skills.
- Strong teamwork and a professional approach to guest service.
- Responsible, reliable, and solution-oriented.
- Flexibility to work weekends and public holidays when required.