Vice President, Product Management, Consumer Products

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management, Consumer Products

The Customer Solutions Center is a new structure which enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets. It is the housing for all Mastercard capabilities in a geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard’s extensive toolbox of products and services offerings. Customer Solutions Center is a very strategic as well as an execution driven role who understands market, segments and customer needs, translates market strategy into solutions for the frontline teams, coordinates efficient resourcing against priorities and enables knowledge sharing

Key Responsibilities

Enable market strategy

• Understands overall market strategy, industry trends, and customer needs for all segments in a given geography
• Works with division / market president to prioritize opportunities
• Empowers AMs and BDs to farm and hunt. Supports account planning, opportunity identification, and solutioning for frontline sales
• Meets customers to support important pitches and understand their needs
• Monitor utilization of products and platforms by our customers and take actions accordingly

Leverage Mastercard capabilities to translate market strategy into solutions

Enable knowledge and best practice sharing :

Required Skills

KPIs (AICP)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.