Head of Creative Ops

Overview

Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

The Head of Creative Operations is responsible for building and leading Xometry’s creative shared services function, ensuring world-class creative execution across marketing channels and regions. This role establishes the operating mechanisms—processes, tools, workflows, and resourcing—that enable the creative team to deliver high-quality, on-brand marketing assets efficiently and at scale. As the leader of a newly created shared services function, this individual will oversee designers and creative leads across regions, fostering collaboration, consistency, and innovation. While focused on marketing-specific experiences and assets (e.g., campaigns, landing pages, social, video, events, collateral), the Head of Creative Operations will ensure these touchpoints align seamlessly with Xometry’s brand identity and broader digital environment. The role requires a balance of operational rigor, leadership capability, and creative sensibility.

Responsibilities

• Build and lead a creative operations team, managing designers and creative leads.
• Establish scalable processes, workflows, tools, and resource models to manage a high volume and variety of creative projects.
• Oversee intake, prioritization, and delivery of creative requests across campaigns, channels, and regions.
• Ensure marketing-specific experiences (campaigns, landing pages, digital assets, events, etc.) align with the broader web and product environment.
• Define and monitor quality standards, providing constructive feedback to ensure creative excellence across all formats (digital, print, video, experiential).
• Optimize team structure, capacity planning, and workflows to improve efficiency and throughput.
• Champion cross-regional collaboration, knowledge-sharing, and creative best practices across the global team.
• Foster a culture of innovation, accountability, and continuous improvement within the creative team.

Qualifications

We offer

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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