About Uplift
Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 52 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.
About Our Client
Our client is a global systems integrator and solutions provider aiming to be the preferred Cisco partner worldwide in telecom, energy infrastructure, and digital solutions.
Requirements
Responsibilities :
- Drives technology design, implementation, execution and / or optimization for customer projects / accounts.
- Works with Customers to plan, design, configure and / or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
- Assists customers with integration and implementation of tools, systems and service assurance
- Supports presale activities and translate business requirements into solution design
- Builds customer simulations in test labs to resolve / validate complex problems and compatibility issues
- Creates and delivers customer collateral, portals, documentation and knowledge transfer
- Aligns technical deliverables to customer business outcomes
- Drives customer technology transitions, influencing solution architectures and services
- Complies with and supports company policies and processes and utilizes relevant tools effectively
Role Specific Responsibilities :
Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy / deployment / optimization of Cisco services and solutionsTakes leadership role in execution of delivery projectsImproves solutions and methods developed in the field for use to the wider practice (knowledge sharing)Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation / Change Management PlansBuilds and / or leverage test environments as required to resolve highly complex problems and compatibility issuesLeverages software skills and tools to configure, deploy and / or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.Scope :
Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needsTypically interacts with individual contributors, managers, and customers regularlyProvides input to Sales team in creating and demonstrating technology solutions to customersEngages with sales teams on pre-sales activitiesComplexity :
Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgement to recommend an appropriate solutionExpertise :
Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred and previous field experience in networking.CCIE Level expertise (CCNP could work)Perfect soft skillsCustomer facing