Dutch-speaking Customer Support Specialist | Remote in Turkey

Are you fluent in Dutch and passionate about helping people?
We're looking for a Customer Support Specialist to join an international team delivering top-tier service, all while working remotely from Turkey.

In this role, you'll be the friendly, reliable voice that helps customers find solutions quickly and efficiently. It's a great opportunity to grow your career with a global brand that values teamwork, empathy, and continuous improvement.

Your Daily Tasks:

• Assist customers via phone, email, and chat in Dutch, providing accurate and timely support.
• Resolve inquiries with empathy and professionalism, ensuring customer satisfaction.
• Update customer information and follow up on open issues when needed.
• Collaborate with internal teams to ensure a seamless experience.
• Maintain service quality by following company procedures and KPIs.

What You'll Bring:

• Fluency in Dutch (C1/C2) and good command of English (B2).
• Excellent communication and interpersonal skills.
• Problem-solving mindset and strong attention to detail.
• Ability to work remotely within Turkey, with reliable internet and a quiet workspace.
• Willingness to adapt to flexible working hours (Monday-Saturday).

What's Offered:

• Full remote position, work comfortably from your home in Turkey.
• Structured onboarding and continuous support for your development.
• Performance bonuses and quality-based incentives.
• Health insurance and meal benefits included.
• A multicultural workplace that celebrates collaboration and growth.

Why This Role:
This is your chance to combine your language skills with an international career without leaving home. Join a welcoming global team, deliver meaningful support, and grow in a company that values people above all.