Sales Support Specialist (Ankara,Turkey)

Job Description

The Sales Support Specialist will play a critical role in providing technical and customer support for Nobel Biocare’s dental implant solutions. This role will be responsible for assisting customers, sales representatives, and internal teams with product-related inquiries, troubleshooting issues, and ensuring a seamless experience for our clients. The ideal candidate has a strong technical background in dental implants and a customer-focused mindset to drive satisfaction and business success.

Key Responsibilities

1. Technical & Customer Support

• Serve as the primary point of contact for technical inquiries related to Nobel Biocare’s dental implants.
• Provide expert guidance to customers and internal teams on product features, troubleshooting, and best practices.
• Assist medium to small customers who may not have direct access to a sales representative.
• Respond to inbound calls and emails to ensure prompt resolution of customer issues.

2. Sales Team Support

3. Proactive Customer Engagement & Issue Resolution

4. Training & Documentation

Job Requirements : Job Requirements

Experience & Knowledge

Education & Skills

This job is based out of Ankara, Turkey.

Operating Company : Nobel BiocareEnvista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and / or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.