Purpose :
Drive your district‘s profitability by :
- Meeting or exceeding district sales and profit targets
- Coaching sales team to drive commercial success and excel in customer service
- Ensuring proper execution of established policies, procedures, initiatives and directives
Key Responsibilities :
Take full ownership of the district and its commercial successEnsure all established VM and ISC standards are consistently executed & maintained in the stores
Planning sales increasing activities such as interstore competitions.Analyze relevant data to probe and challenge the status quo with both Retail Back Office partners and Store ManagersCoach Store Managers to increase their stores’ sales, productivity and profitabilityEnsure the legal and financial integrity of the district’s store portfolioDrive a service and selling culture in the districtSpend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store ManagersBe a Brand Ambassador, consistently exhibiting the Brand Attitude and ValuesEnsure proper in-store Brand execution, according to established standards and directives, in all stores within the districtFacilitate the effective and timely delivery and execution of Foundational and Seasonal Brand and product training materials in the storesPlan and prioritize structured store visits to maximize the district’s performanceDedicate a minimum of 3½ days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions must be approved by the Market DTC Director)Ensure compliance with established policies, procedures, initiatives and directives, conduct PEP&TLU for districtAssess and make recommendations to improve the commercial viability and availability of products for the district’s storesManage loss prevention as well as health and safety risksLead the recruitment, on-boarding, training and development efforts in the districtOwn succession planning for the districtEnsure compliance to established HR policies and proceduresCreate a high performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performanceCoach, motivate and inspire Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotelyShare best practices to drive overall Market and Global retail performanceComplete all applicable training programs and effectively apply the learning on the jobSeek coaching and learning opportunities to continually improve your performanceKPI management and allocation of monthly sales target for stores
Maintain good relations with landlords and mall managementsImprove consumer relations and act as an intermediary during consumer related problemsFollow-up on competitors and frequently report on their activitiesIncrease market activation and ensure adherence to retail marketing guidelinesManage campaigns and promotions within district’s storesEnsures stores’ success on retail audits and make sure operational excellence standards are metCoordinate store openings, remodeling and closures.Responsible for mystery shopper results and improve service performanceEnsure product availability, flag best / slow movers, initiate stock transfers and coordinate with merchandising team on replenishment needsFollow-up on in-season product performance and provide necessary feedback for purchase plans, involvement in NMM meetingsDistribute sales objectives given for retail shops among each sales point monthly and category wise, determine the budget, inform store managers and follow the process and the results.Ensure FO’s have enough stock and seek replenishment opportunitiesDevelops ideas for increasing FO sales, plans campaigns, sets pricing for management’s approval. Executes campaigns effectively with VM dept.Adheres to stock aging principlesEssential Duties & Responsibilities :
Requisite Education and Experience :
Minimum 18 months’ work experience in a sports / fashion customer and commercial focused retail environment with a minimum of 12 months of District Manager responsibilityAdvanced numeracy, literacy and verbal communication skillsGeographical mobilityBasic English skills (for non-English speaking markets)Additions based on market needs)