Job descriptionProcesses requests for IT hardware and assists with the deployment to our user community, including packaging equipment for outgoing shipments and tracking hardware location changes, ensuring accurate accounting of assetsProcesses incoming shipments of IT equipment and maintains organization of inventory storage roomsAccountable for tracking and maintaining accurate inventory data within our system of record, including serial numbers and assigned user information. Directs team members on processes to ensure data integrityEnsures the proper tracking of IT asset inventory levels by conducting audits and physical inventoriesAssigns assets to appropriate IT teams for configuration and set-up. Ensures proper inventory levels are maintained to meet operational demandWorks to eliminate organizational risk associated with asset tracking by ensuring tight inventory controls, including freezing assets and proper hard drive destructionCoordinates the return or pick-up of excess IT hardware in branch offices, and the disposal of retired assetsProcesses new software requests, ensuring deployed solution meets customer needs, while maintaining a focus on cost controlTracks and maintains software asset records to ensure vendor contract compliance.Generates management reporting capturing hardware and software metrics, including contract compliance levelsWorks with the IT Management team, and other key stakeholders, to refine and improve current IT Asset Management processes and lifecycle. Drafts and maintains documentation of processes and proceduresPerforms other duties as assigned / necessaryAt least 2 years experience