Senior Quality & Technical Manager | Textile QA & Garment Tech

General ObjectiveLead and oversee quality assurance and technical management throughout the product lifecycle - from development to final shipment - ensuring robust quality systems, compliance with buyer standards, and continuous improvement across all vendor partners. Drive first-pass product accuracy, factory quality performance, and preventive quality strategies aligned with company values. Regular domestic and occasional international travel (e.g., to Egypt and Morocco) is expected.

Key Responsibilities

• Develop and implement quality control strategies; attend pre-production meetings and ensure inline and final inspections meet KPIs, aiming for zero rework.
• Prepare and maintain a rolling 4-week global QA inspection plan covering factory and QA personnel mapping; coordinate with India HQ and third-party auditors.
• Review and provide feedback on inspection reports, driving corrective actions and improvements.
• Oversee technical sample approvals with focus on proto, pre-production, and TOP samples; ensure buyer comments are understood and addressed.
• Track sampling and bulk production progress against plans; ensure closure of Corrective and Preventive Actions (CAPA) within 15 days post audits.
• Manage customer quality claims, aiming for zero seasonal claims through vendor support and preventive measures.
• Enforce 100% compliance with QA SOPs; conduct internal audits and improve vendor capabilities.
• Monitor and enforce compliance with labor, environmental, and buyer codes of conduct in partner factories (target ≥95%).
• Ensure high pass rates (≥95%) in internal and external audits such as BSCI, SEDEX, ICS, etc.
• Conduct planned vendor visits (≥4 / month), document QA performance, and share insights with stakeholders.
• Analyse and resolve customer complaints and claims; coordinate with suppliers for corrective actions.
• Respond promptly (within 24-48 hours) to buyer QA queries and audit documentation requests.
• Mentor and develop QA team members through monthly sessions and on-the-job training.
• Manage recruitment of QA and technical staff for Türkiye and North Africa offices.
• Lead weekly factory walkthroughs with junior QA teams to reinforce SOP adherence and inspection standards.

Array

Candidate ProfileEducation & Experience :

Skills & Competencies :

Our client is a fast-growing, globally operating apparel sourcing company with headquarters in Dubai and operational centers in Türkiye and India. They seek a Senior Quality Assurance Manager to lead quality teams, ensure compliance across multiple garment categories, and drive continuous improvement through hands-on factory visits and close collaboration with international stakeholders.

This role offers a unique opportunity to lead and shape quality assurance operations in a newly established but fast-growing regional hub. You will play a pivotal part in building and developing processes, teams, and standards from the ground up within Türkiye, gaining significant influence and visibility in an international sourcing organization. This is an ideal challenge for seasoned professionals eager to make a tangible impact and drive growth in a dynamic environment.