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Customer Support Specialist

Sound UnitedIstanbul, Türkiye

30+ days ago

Job description

Duties and Responsibilities :

Support the sales organization with the day to day sales administration workload
Order processing, performing complete sales cycle
Driving tender administration work
Telephone customer support and consulting
Support of the sales representatives
Processing of customer complaints, goods returns, credit notes
Follow-up of delivery backlogs
Taking over organizational activities
Performing regulatory administrative acts including of tracking certifications and registration of products

Minimum Education :

Minimum of Bachelor’s degree or equivalent training in business, marketing or sales.

Desired Training, Experience, and Characteristics :

Minimum of 2 years of Customer Support experience.

Excellent verbal and written communication skills in English.

Documented experience regarding working with tenders.

Ability to document a track record of lead generation success.

Accurate data entry and record keeping skills.

Must be an energetic, enthusiastic self-starter who enjoys challenge and is dedicated to getting the job done with minimal support and direction.

Must be PC literate, have excellent organizational, communication, and interpersonal skills.

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Customer Support Specialist • Istanbul, Türkiye

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