This job offer is not available in your country.

Customer Technical Support Specialist (Customer Competency Center).

ZF GroupIstanbul, Istanbul, TR

16 days ago

Job description

Description

About the Team

We are expanding our Customer Service team across Istanbul and looking for Customer Technical Support Specialist (Customer Competency Center) to join us in Istanbul with Division Aftermarket.

What you can look forward to as Customer Technical Support Specialist :

Manage all incoming customer technical requests, claims, and questions, ensuring the comprehensive information about our products and services.
Collaborate with sales units and technical departments to effectively resolve customer requests, claims, and questions.
Provide clear communication to explain technical information and guide customers.
Collect feedback related to the company's products and services and report regularly.
To maintain an ongoing awareness in relevant technical areas and consistently enhance his / her knowledge and skills regarding new products and services.

Your profile as Customer Technical Support Specialist :

Engineering background, preferably with knowledge in hydraulic, mechanical, or electronic systems in the automotive industry.

4 year experience in technical customer service and customer relationship management.

Strong communication, problem-solving and solution-oriented skills.

Willingness to learn and continuously improve, ability to adapt to a fast-paced work environment.

Proficient in MS Office programs and very good command of English.

Why you should choose ZF :

An employment contract in a stable, global company.

Hybrid system work (depends on the position).

Private health insurance and employee package.

Good working atmosphere; working in an international team, interesting projects, and tasks.

ERP : The position is part of the ZF Global Employee Referral Program.

Create a job alert for this search

Customer Support Specialist • Istanbul, Istanbul, TR

Related jobs

Customer Experience Specialist

GorillasIstanbul, Turkey

Were Getir, the pioneers of super fast delivery.Our founding idea : Groceries in minutes, delivered to your door through our app. Now offering more delivery models across different locations, our goa...Show moreLast updated: 30+ days ago

(Czech) Customer Support Consultant (Turkey, remotely)

SupportYourAppİstanbul, İstanbul, TR

Quick Apply

Passionate about the world of tech?.What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?. Unlock your potential by mastering new skills and achieving c...Show moreLast updated: 17 days ago

Clinical Application Specialist, MR

PhilipsIstanbul, İstanbul, Türkiye

Clinical Application Specialist, MR.As a Clinical Application Specialist Imaging (MRI), you will provide clinical expertise through pre-sales presentations, product demonstrations, application trai...Show moreLast updated: 30+ days ago

Product Specialist - Workforce Solutions

Dell Teknoloji Limited Sirketi (3080)Istanbul, Turkey

Product Specialist - Workforce Solutions.Dell Technologies’ global business is based on expertise.It takes extraordinary knowledge to create technology that drives human progress.And it takes exper...Show moreLast updated: 16 days ago

Customer Support Specialist

Huawei Telekomünikasyon Dış Ticaret Ltdİstanbul, İstanbul, TR

Quick Apply

Manage as a Customer Support Engineer in the areas of FaaS, IaaS, PaaS, SaaS, cloud Integration, developer services and cloud-native technology. Be the entry point for analyzing and u...Show moreLast updated: 30+ days ago

Technical Support Specialist - copy - copy - copy

ASEE GroupIstanbul, TR

We are building the future of payment technologies.We are developing a powerful payment platform that enables ecommerce for online merchants. Payten Turkey is looking for Technical Support Specialis...Show moreLast updated: 30+ days ago

Engineering Manager

WorleyIstanbul, IS, TUR

Job Description - Engineering Manager (IST001Z) : .Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create...Show moreLast updated: 7 days ago

Customer Service Specialist

FreudenbergIstanbul

Working at Freudenberg : We will wow your world!.Support the Customer Service team to ensure high performance and continuous growth. Oversee and streamline order processing, complaint resolution, and...Show moreLast updated: 3 days ago

Customer Collaboration Specialist

Mondelēz InternationalIstanbul, Turkey

Are You Ready to Make It Happen at Mondelēz International?.Join our Mission to Lead the Future of Snacking.You will improve value and service to your customers and improve supply chain efficiency.I...Show moreLast updated: 16 days ago

Technical Support Specialist (Fresh Grad)

InsiderIstanbul, Turkiye

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. We are Insider, a B2B SaaS company that drives growth for its clie...Show moreLast updated: 16 days ago

Customer Operations Specialist

SiegwerkIstanbul, TR, 34957

Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions.Right now, we are looking for a "Customer Operations Specialist". This is an outstanding opportu...Show moreLast updated: 3 days ago

Tech.Centers&Energy Syst.Serv.Snr.Spec.

Vodafoneİstanbul, Istanbul, Türkiye

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to...Show moreLast updated: 3 days ago

Customer Support Specialist

Sound UnitedIstanbul, Türkiye

Support the sales organization with the day to day sales administration workload.Order processing, performing complete sales cycle . Driving tender administration work .Telephone customer support an...Show moreLast updated: 30+ days ago

Global Customer Support Analyst

ICANNIstanbul, Türkiye

The Global Customer Support Analyst assists ICANN customers through phone and email support, and provides assistance to internal departments as needed. The Analyst researches and creates responses f...Show moreLast updated: 16 days ago

New!

Customer Support Specialist (Turkish Speaker) Relocation to Lisbon

Velenosi&Meredithİstanbul, Turkey

Quick Apply

Customer Support Specialist (Turkish Speaker).SMBs) in the online and digital advertising sector.You will play a crucial role in helping businesses grow by providing exceptional support across mult...Show moreLast updated: 9 hours ago

Customer Success Specialist (Istanbul, TR)

ExelyIstanbul, İstanbul, TR

Quick Apply

IT company specializing in online solutions and websites for the hotel industry.We help hoteliers increase their direct sales and automate operations. With a client base of over 5000 properties from...Show moreLast updated: 30+ days ago

Technical Support Engineer

ResideoİSTANBUL, Türkiye

As a Technical Support Engineer, you’ll work closely with our sales team to provide both technical and commercial support to installers, wholesalers, and distribution partners.You'll also assist in...Show moreLast updated: 12 days ago

Customer Support Representative.

Games Jobs DirectIstanbul, Turkey

We are seeking a dedicated and detail-oriented.In this role, you will provide crucial game support, troubleshooting technical challenges and enhancing player experiences across our gaming platforms...Show moreLast updated: 30+ days ago