Key Account Executive

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .

Job Description

Position Purpose :

Responsible for managing portfolio of CHEP’s Major and Key customers for retention and growth within the Category. Customer base includes high revenue and volume customers as well as EKAs and strategic future prospects from major FMCG and manufacturing sectors. Key objectives of the role are to protect existing customer revenue, meet the business growth targets by expansion through existing Customers as well as bringing new Customers in the defined Category and increase customer satisfaction.

Key Accountabilities

• Managing a portfolio of Key customers,
• Explore new opportunities and expand the Sales Funnel in the specific category,
• Negotiating new offers with prospects, submitting offers and carrying out the entire sales cycle,
• Protect and develop existing customer revenue in line with the Country growth targets,
• Lead lane expansion growth beyond existing businesses,
• Build networks and relationships with stakeholders at all levels within customer's organizations,
• Drive improved customer satisfaction and engagement,
• Develop and drive strategic relationships with major customer portfolio,
• Establish and maintain smooth communication platforms between local business and EKA Teams,
• Prepare and present large account management plans for senior management review,
• Investigate and asses transport collaboration opportunities where possible,
• Lead contract negotiations and renewals with customers,
• Execute audit program in line with CHEP annual audit plan.

To qualify for this role, you should have

Skills and Knowledge

Remote Type

Hybrid Remote

Skills to succeed in the role

Account Management, Active Learning, Adaptability, Asset Management, Communication, Cross-Functional Work, Curiosity, Customer Retentions, Customer Satisfaction, Digital Literacy, Emotional Intelligence, Empathy, Initiative, Negotiation, Partnership Development, Problem Solving, Process Improvements, Relationship Management, Revenue Growth, Solutions Development, Stakeholder Engagement, Strategic Planning, Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.