Technical Presales Consultant (Microsoft)

Job Purpose :

Certified engineer with specialist Microsoft vendor, multiple technology knowledge within a BU supporting, primarily working internally / externally with the partner base and sales organization on defining solutions and projects

Responsibilities :

Ability to support the design of vendor solutions to meet customer requirements in Turkey

Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)

Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX Microsoft sales teams

Ownership of assigned Request Manager resolver group

Respond quickly to queries or customer care issues

Communicate product and technology information to educate internal and external audiences

Deal with product / solution enquiries from internal / external sales and resellers

Work with sales teams to profile repeatable solutions for stock and inventory planning purposes

Understanding and application of vendor promotions

Maintain peer-level technical contacts in assigned vendor

Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation

Opportunity to deliver basic post-sales implementation services

Develop Product knowledge to a competent technical level in line with vendor / business expectations

Knowledge Skills and Experience

Certified across Microsoft Solutions.

3+ years of relevant work experience working with Microsoft.

Fluent in English.

Professional and polished delivery of customer presentations.

Strong commercial awareness

Effective oral and written communication skills.

Good business skills and able to run professional meetings and business engagements.

IT industry knowledge – Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

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What’s In It For You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.