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Collection Specialist

Collection Specialist

ADMIstanbul
30+ gün önce
İş tanımı

Job Description

Your Challenge

An opportunity has arisen for a Collection Specialist in Hamburg, Germany. The main purpose of this role is to support one or more ADM locations with around all issues concerning receivables and payments. In your role, you report to the team lead collection.

Your Responsibilities

  • Contact overdue customers by email or phone
  • Process and review account adjustments
  • Resolve client discrepancies and short payments
  • Support customers in cases of missing or incorrect invoices, quality claim, etc.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis
  • Establish and maintain effective and cooperative working relationships with traders and sales
  • Documenting the steps taken in the collection system GetPaid
  • Preparing the weekly report for the assigned unit
  • Support projects relevant to collections

Your Profile

  • Good problem-solving and decision-making skills
  • Good communication and team working skills
  • Ability to prioritize and manage multiple responsibilities
  • Assertive, target-driven and autonomous work approach
  • Commitment to excellent customer service
  • Basic accounting knowledge esp. of billing and collections procedures will be an advantage
  • Relevant working experience in international agricultural business or in a collection agency is desirable
  • Banking, commercial or administrative apprenticeship or comparable
  • Proficiency in Turkish (native speaker)
  • Excellent language skills in English, other languages are considered as a plus

    • IncludingYou

    Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

    For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here :

    About ADM

    At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at

    Req / Job ID

    86965BR

    LI-Hybrid

    Ref ID

    LI-CK1