System&Application Operations Expert

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

• Responsibility for solving Incident and Request which includes Windows OS system structures
• Work with vendors to implement new service platforms
• Simplify existing platforms architecture and remove legacy platforms by creating new design and migration procedures.
• Managing partner ecosystem to deliver datacenter / application migration or management process.
• Having responsibility to maintain inventory of all managed software and hardware properly.
• Very good command of English
• Responsible for design, configuration for the Windows infrastructure and troubleshooting any issues.
• Designing, planning , executing technology refresh&consolidation tasks and supporting a mixed environment of Windows system
• Performs troubleshooting, incident and error handling for systems
• Implementing change management processes and user requests on systems
• Evaluation of new versions, patches, firmwares and security patches. Implementing upgrades and security patches regularly.
• Implementing security policies on servers according to the best practices and company procedures.
• Periodic monitoring of systems, performance tuning and capacity planning and trend analysis
• Maintain operational readiness ensuring complete recovery in the event of a disaster. Attend DR tests regularly, as outlined in the company policies and procedures to ensure DR functionality, update the policies and procedures as required.
• Communicate with customers as required : keeping them informed of incident progress, and notifying them of impending changes or agreed outages.
• Executing and tracking common operations related an operating system like Program execution, I / O operations , File System manipulation, Communication , Error Detection, resource Allocation , Protection
• Improve, manage, maintain and troubleshoot roles ve services running on an operating system like DC, IIS, Fileserver, Remote Desktop Services , DHCP, Exchange, DNS etc.
• Will be able to adapt quickly to changing customer demands and needs.
• Will take part in projects involving new technologies and will learn and apply technologies.
• Will provide rapid adaptation in learning more than one Cloud technology.
• Will be able to analyze customer needs and suggest solutions that will contribute to the customer when necessary.
• Will be able to meet customer needs with minimal interruption by participating in planned studies and project studies.

Who you are