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Account Manager (iGaming Platform)

Account Manager (iGaming Platform)

Nexus SolutionsMerkezköy, DU, ae
6 gün önce
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Job Description

Job Description

We are a fast-growing international B2B iGaming platform provider operating across multiple

markets. We are seeking a proactive and experienced Account Manager – iGaming to

serve as the primary point of contact for our operator clients.

In this role, you will be responsible for managing the day-to-day relationships with platform

operators, ensuring the delivery of excellent service, aligning our platform capabilities with

operator goals, and supporting client growth. Prior iGaming experience is essential, and the

ability to manage multiple accounts simultaneously is critical for success.

Key Responsibilities

Client Relationship Management

  • Serve as the single point of contact for assigned platform operators.
  • Build and maintain strong, long-term relationships with clients, developing a deep

understanding of their business goals, challenges, and priorities.

  • Confidently represent the company’s interests—including the ability to say “no” when

    • appropriate—while maintaining a constructive and solution-oriented dialogue.

  • Ensure operator satisfaction and proactively identify areas for value creation or risk

    • mitigation.

    Account Operations & Project Oversight

  • Maintain a broad understanding of all areas of the platform, including games,

    • payments, promotions, reporting tools, and compliance requirements.

  • Manage the operator’s project scope, tracking commercial agreements and technical

    • dependencies.

  • Clearly document operator needs and requirements, ensuring these are relayed

    • accurately to internal stakeholders and appropriately actioned.

    Internal Collaboration & Communication

  • Provide structured feedback to internal teams regarding operator issues, feature

    • enhancement requests, and bugs.

  • Collaborate with Product, Support, and Technical teams to deliver timely solutions

    • and product improvements.

  • Highlight areas where internal tools, training, or knowledge can be improved to better

    • support operators.

    Account Coordination

  • Handle multiple operator accounts simultaneously while managing timelines,

    • expectations, and deliverables.

  • Ensure all client communications and commitments are logged, monitored, and

    • followed through to completion.

  • Translate complex or technical issues into clear, actionable items for both technical

    • and non-technical stakeholders.

    Requirements

    Experience

  • Minimum 3 years of account management experience in the iGaming industry

    • B2B or B2C).

  • Strong background in client-facing roles within fast-paced, dynamic environments.
  • Proven experience managing commercial relationships, contracts, and technical

    • projects.

  • Familiarity with iGaming platforms, integrations, payment providers, and player-facing

    • tools.

    Skills & Attributes

  • Excellent verbal and written communication skills.
  • High attention to detail and strong organizational capabilities.
  • Ability to prioritize, manage competing demands, and work independently.
  • Strong interpersonal skills with a customer-first mindset.
  • Tech-savvy and quick to grasp platform functionality and operator requirements.

    • Benefits

    Why Join Us?

  • Work with a dynamic, international team that’s shaping the future of iGaming

    • technology.

  • Develop deep client relationships and contribute to operator success in multiple

    • markets.

  • Be part of a growing organization that values initiative, transparency, and

    • collaboration.

  • Enjoy a supportive, fast-paced work environment with room for growth and

    • ownership.

    What We Offer

  • Premium Medical Insurance.
  • Performance-Based Annual Bonus.
  • Annual Flight Allowance.
  • Corporate Benefits and Team Events.
  • Full Visa Sponsorship and Relocation Support (if required).

    • Requirements

    Qualifications & Experience 1–2 years of experience in a client-facing, project coordination, or commercial support role. Excellent written and verbal communication skills. Strong organizational skills and ability to multitask effectively. Comfort with data, reporting tools, and basic analysis. A proactive mindset and willingness to learn from senior team members. Background in iGaming is a plus.. Technical & Soft Skills Strategic thinker with hands-on problem-solving mindset. Excellent communication and client-facing presentation abilities. High attention to detail; capable of juggling multiple initiatives simultaneously. Skilled at spotting revenue opportunities and structuring scalable solutions. Confident decision-maker under pressure; adept at contract analysis and vendor management.

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    Account Manager • Merkezköy, DU, ae