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Gallada F&B Host

Gallada F&B Host

The Peninsula IstanbulThe Peninsula Istanbul
18 gün önce
İş tanımı

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

  • An exceptional opportunity to join our high-profile hotel in Istanbul.
  • The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.
  • Be a part of the highly experienced team.

Key accountabilities

  • To perform a friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
  • To understand and accurately follow the standard of taking reservations.
  • Making sure to use the telephone etiquette and following the standards during all external and internal calls.
  • To ensure consistency when creating a new guest profile. Ensure all guest information correctly entered in to TMS (Table Management System)
  • To understand all food and beverage menus and operating hours of each restaurant and weekly check on restaurant information on social platforms for allocated restaurant. (Sevenrooms, Instagram etc.)
  • To utilize the POS system as per policies and procedure in place to find existing guest profiles.
  • To observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
  • General requirements

  • Knowledge of using the restaurant reservation systems e.g. Opentable, 7Rooms.
  • Good organization skills & Time management.
  • Good hands-on service.
  • Minimum 2 years’ experience in a Food & Beverage outlet with similar standards and expectations (Hotel based or Standalone).
  • Degree or Diploma in hotel management.
  • Understanding of food and beverage knowledge.
  • Driven by precision and excellence.
  • We would be delighted to receive your CV and will liaise directly with suitable applicants.

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    Gallada • The Peninsula Istanbul