Key Account Manager

Nature and aim of the position

The holder of this position is responsible for managing and developing assigned merchants portfolio for TFS, DCC and Media products and to gain assigned new business accounts

Main duties and responsibilities

• Delivery of sales targets
• Delivery of new business targets
• Delivery of account specific contractual obligations
• Coordination of Sell-out activities done by AM Sell-out within assigned accounts
• Cross sell GB products to existing accounts
• Account Plan preparation and Opportunity Pipeline management
• Customer relationship management
• Monitor and manage debts level of assigned accounts and minimize bad debts exposure
• Improve merchants knowledge and expertise with our services
• Accurate use of CRM to plan, record and report account specific activity
• Ensure that all relative market and business information is transmitted to the organization in an updated, qualified and transparent way

Main KPI’s

Relates to / cooperates with

Main Function interactions :

Main cross - Function interactions :

Background and Education

Specific skills and knowledge