Deal Desk (Fresh Graduate)

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick. About us We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform. We have just celebrated our $500M Series E funding round, led by General Atlantic . Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst , and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led   B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape : Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards , and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and . According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories , including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.Our Revenue Operations Team is how we thrive as a B2B business. They are the beacon that enlightens our path to becoming the best Mar-Tech company in the world. They are data masters and problem solvers, they resolve, and they ignite. Each of them has an immense amount of responsibilities that play a huge role. They are careful and innovative when it comes to strategizing our next steps. They have their eyes set to converge on the ultimate goal that is expanding all over the globe. They are the perfect combination of data-driven & decision-makers as they thrive on analytical thinking, analysis, and collaboration simultaneously. They are constant impact makers, constant developers, always eager to help us become better every day. We were a company made of 6 tiny desks when we started, so we never forget how important our hard work and dedication are. Until now it has been an inspiring story on our side, so we wanted to let you in on it. The rest? The rest is just this paragraph minimized into some bullet points on what we offer & what we expect. But that’s the thing that makes the difference between storytellers & story makers; the things that grab your soul.

As a Deal Desk in Insider day in and day out you will

• GTM Subject Matter Expert :

Serve as a trusted advisor on Revenue Operations and Deal Desk processes.Share best practices and insights related to systems, workflows, and deal management.

Assist the Sales Team in structuring non-standard or complex order forms.Provide ad-hoc pricing guidance when necessary to ensure competitiveness and profitability.

Conduct training sessions for new Sales hires on Deal Desk operations, emphasizing best practices, approval workflows, and procedural guidelines.Continuously educate existing team members to maintain process consistency.

Ensure all deals are accurate, with correct contract terms, billing details, and pricing.Align deal data with CRM systems to maintain data integrity and consistency.

Proactively identify opportunities to enhance Deal Desk processes, tools, and automation.Implement improvements to increase efficiency and effectiveness.

Partner with key departments (, Finance, Legal, Operations) to understand business needs.Facilitate the end-to-end deal process, including deal structuring, approvals, and order management.

Maintain thorough documentation of processes, approvals, and deal decisions.Ensure adherence to internal policies, compliance standards, and audit requirements.

We want you to join us while we are taking a step into the future if you

While exporting our technology to the world, we offer you :