JOB DESCRIPTION
Nature and aim of the position
The holder of this position is responsible for managing and developing an assigned region for TFS, Media, Online products and to gain assigned new business accounts
Main duties and responsibilities
- Delivery of sales targets
- Delivery of new business targets and cross sell GB products to existing accounts
- Delivery of account specific contractual obligations
- Customer relationship management
- Monitor and manage debts level of assigned accounts and minimise bed debts exposure
- Improve merchants knowledge and expertise with our services
- Accurate account management delivering the Sell-out objectives :
- First / ongoing training
- Maximize TFS business (IR and RR management)
- Business Statistics analysis, presentation, discussion and action
- Action plans and store visits in line with company segmentation model
- Accurate use of CRM to plan, record and report account specific activity
Main KPI’s
Net Turnover TFS, CC, Media, GB OnlineTFS Refund RatioNew business for TFS, CC, MediaAgeingCross selling to existing accountsRelates to / cooperates with
Main Function interactions :
Country Manager, Sales Manager, Marketing Manager, FE organizationMain cross - Function interactions :
Media, MarketingBackground and Education
Genuine sales talent with strong results orientation, passion and determination to reach sales targets1-2 years experience account management experience ideally in retail or financial servicesBasic English mainly readingSome IT understanding an advantageSpecific skills and knowledge
Self motivated, customer focused and target drivenGood customer relationship and managementNegotiation and influencingAbility to sell the full product portfolioPriority planningAbility to use creative solutions to solve problemsKnowledge of MS Office products