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Warranty Engineer.

Warranty Engineer.

ZF GroupIstanbul, Istanbul, TR
20 gün önce
İş tanımı

Req ID | [[filter6]], Türkiye, ZF Services Türk San. ve Tic. A.Ş.

Warranty Specialist

About the team :

We are looking for a Warranty Specialist for our Sultanbeyli location

What you can look forward to as Warranty Specialist :

  • Review customer applications according to warranty and goodwill model conditions, analyze their compliance.
  • Ensure the technical reviews technical data when necessary to complete the warranty application evaluation.
  • Progress the process based on the outcome of warranty applications.
  • Communicate with ZF Germany to resolve processes, obtaining the required parts and information.
  • Record warranty applications in the navigation system, perform necessary actions, and organize files.
  • Communicate with other services through the ticket program to obtain technical information when necessary.
  • Monitor invoice issuance and warranty payments.
  • Follow service bulletins, translate them, and forward them to relevant parties.

Your Profile as Warranty Specialist :

  • Bachelors degree in technical field
  • Minimum 5 years of experience, preferably in Automotive sector with Technical / Warranty roles
  • Problem-solving and solution-oriented skills.
  • Strong communication skills with customer oriented mine et
  • Proficient in MS Office programs and very good command of English
  • Why should you choose ZF :

  • An employment contract in a stable, global company,
  • Hybrid system work (depends on the position),
  • Private health insurance and employee package
  • Good working atmosphere; working in an international team, interesting projects, and tasks.
  • ERP : The position is part of the ZF Global Employee Referral Program.

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    Engineer • Istanbul, Istanbul, TR