Req ID | [[filter6]], Türkiye, ZF Services Türk San. ve Tic. A.Ş.
Warranty Specialist
About the team :
We are looking for a Warranty Specialist for our Sultanbeyli location
What you can look forward to as Warranty Specialist :
- Review customer applications according to warranty and goodwill model conditions, analyze their compliance.
- Ensure the technical reviews technical data when necessary to complete the warranty application evaluation.
- Progress the process based on the outcome of warranty applications.
- Communicate with ZF Germany to resolve processes, obtaining the required parts and information.
- Record warranty applications in the navigation system, perform necessary actions, and organize files.
- Communicate with other services through the ticket program to obtain technical information when necessary.
- Monitor invoice issuance and warranty payments.
- Follow service bulletins, translate them, and forward them to relevant parties.
Your Profile as Warranty Specialist :
Bachelors degree in technical fieldMinimum 5 years of experience, preferably in Automotive sector with Technical / Warranty rolesProblem-solving and solution-oriented skills.Strong communication skills with customer oriented mine etProficient in MS Office programs and very good command of EnglishWhy should you choose ZF :
An employment contract in a stable, global company,Hybrid system work (depends on the position),Private health insurance and employee packageGood working atmosphere; working in an international team, interesting projects, and tasks.ERP : The position is part of the ZF Global Employee Referral Program.