IT Field Service Support.

Job Description

Role Summary

We are seeking a skilled IT professional to join our team in Istanbul, Turkey. The successful candidate will support our existing IT staff by handling routine administrative tasks, allowing them to focus on more critical issues. This role involves providing user support, managing the IT inventory, ordering IT equipment, installing computers, and assisting with equipment setup for important meetings. The position also includes regular visits to our production site, located in Sekerpinar, to perform similar tasks.

Main Tasks

User Support : Provide technical assistance to users across the organization and with our GBTS in India and Czech republic

Inventory Management : Oversee the IT inventory and ensure that all IT equipment is properly maintained.

Equipment Orders : Initiate orders for IT devices and ensure timely delivery.

Installation and Setup : Install and configure computers and other IT equipment.

Meeting Support : Set up and support equipment during meetings.

Collaboration : Work closely with the local IT manager to fulfill assigned tasks.

Production Site Support : Regularly visit the production site to perform similar duties as in the Istanbul office.

Your Profile

2-3 years IT experience

Fluent English (both speaking and writing)

Ability to work independently and as part of a team

Travelling between locations within Kücükyali Istanbul to Sekerpinar Gebze (monthly travel aid)

Basic SAP Knowledge

Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.