Service Solution and Sales Responsible

We are looking for a service sales responsible dedicated as end-to-end responsible for specific customer accounts service solutions and renewals.

This role;

• Having responsibility of account service sales targets including order, market goals, revenue and profit.
• Creating and customizing service solution in bidding project, such as statement of compliance, service solution proposal, service competence presentation etc
• Identifying customer requirements, discovering pain points and developing proper service solution for ensuring successful delivery, implementation and maintenance.
• As one of the owners of customer service satisfaction management, supporting organizational level customer relationship building activities.
• Analyzing competitors in terms of service structure and capability. And then, developing service competitiveness strategies.
• Achieving strategic thinking ability and outputting integrated service solution for satisfying customers in a sustainable partner ecosystem.
• Being a good team-work player by leading and supporting team members for interdisciplinary works such as technical reviews, decision marking meetings and internal knowledge transfer activities.
• Being participated in end-to-end project delivery by knowing belonging operation and processes.

Requirements