Spa Receptionist

Job Description

Spa Receptionist

This position serves as the first point of contact for spa guests, providing exceptional service through efficient booking, welcoming guests, and offering information on spa treatments and facilities. This role ensures smooth front desk operations and a memorable guest experience.

• Greet guests warmly and assist with check-in, appointments, and inquiries.
• Manage spa reservations through phone, email, and in-person requests.
• Provide detailed information about spa treatments, services, and promotions.
• Maintain accurate guest records and process payments efficiently.
• Ensure the reception area is clean, organized, and welcoming.
• Handle guest complaints and feedback professionally.
• Support spa team members with administrative tasks and scheduling.
• Monitor and maintain front desk supplies and inventory.

Qualifications

Additional Information

Your team and working environment :

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Note : Customization may be included for any specific local or legislative requirements, such as work permits.

Only Turkish or candidates which able to communicate in Turkish will be hired.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.