İş İlanları Istanbul,turkey
Son güncelleme: 4 saat önce
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Bu iş teklifi ülkeniz için geçerli değil.
Customer Success Specialist
Benefit Systems TurkiyeIstanbul, İstanbul, TR4 saat önce
İş tipi
- Quick Apply
İş tanımıBuilding strong and long-term relationships with clients, acting as their trusted advisor Guiding new clients through the onboarding process and ensuring successful adoption of our products / services Monitoring client usage data and proactively increasing engagement to strengthen customer loyalty Analyzing client needs and offering tailored solutions to help them achieve their goals Sharing client feedback with relevant internal teams to improve overall service quality Identifying cross-sell and upsell opportunities when appropriate, and collaborating with the sales team Responding to client inquiries in a timely and professional manner Accurately recording client interactions and updates in the CRM system Tracking key customer success metrics such as NPS (Net Promoter Score), renewal rate, and customer churn MultiSport Card : Access for you and 2 loved ones to a MultiSport card! Private Health Insurance : Comprehensive and high-coverage health package Meal Card : Daily meal allowance Transportation Support : Travel expense coverage for your commute to the office Robust Bonus System : A performance-driven bonus system designed to support and reward you Hybrid Working System : The opportunity to work from home one day a week Working from home one day a month for female employees Global Work Environment : Expand your vision by working in an international team Career and Training Opportunities : Personal development and continuous learning opportunities to advance your career Dynamic and Innovative Structure : Encouragement to rise into leadership roles and progress in your career Well-being Activities : Enjoyable events that boost employee happiness and motivation
Join us as a Customer Success Specialist and discover the future of employee experience!
Benefit Systems is a global company based in Poland, dedicated to promoting a healthy and active lifestyle. We serve over 2 million users across six countries and have been operating in Turkey under the MultiSport brand since 2021! We provide access to a wide network of sports facilities to help employees achieve a better work-life balance.
We believe that happy employees are more productive and have made it our mission to transform the concept of corporate well-being. Since our entry into the Turkish market in 2021, we’ve been helping companies motivate their teams, support personal development, and create a positive workplace culture. Thanks to our dynamic and innovative approach, we build long-term business partnerships and make healthy living accessible and enjoyable for everyone.
Requirements
- Strong communication and collaboration skills
- Planning, organization, and time management abilities
- Result-oriented approach and process follow-up skills
- Teamwork-oriented mindset
Responsibilities
Benefits