Key Account Executive

Description

Position Purpose :

Responsible for managing portfolio of CHEP’s Major and Key customers for retention and growth within the Category. Customer base includes high revenue and volume customers as well as EKAs and strategic future prospects from major FMCG and manufacturing sectors. Key objectives of the role are to protect existing customer revenue, meet the business growth targets by expansion through existing Customers as well as bringing new Customers in the defined Category and increase customer satisfaction.

Key Accountabilities

• Managing a portfolio of Key customers,
• Explore new opportunities and expand the Sales Funnel in the specific category,
• Negotiating new offers with prospects, submitting offers and carrying out the entire sales cycle,
• Protect and develop existing customer revenue in line with the Country growth targets,
• Lead lane expansion growth beyond existing businesses,
• Build networks and relationships with stakeholders at all levels within customer's organizations,
• Drive improved customer satisfaction and engagement,
• Develop and drive strategic relationships with major customer portfolio,
• Establish and maintain smooth communication platforms between local business and EKA Teams,
• Prepare and present large account management plans for senior management review,
• Investigate and asses transport collaboration opportunities where possible,
• Lead contract negotiations and renewals with customers,
• Execute audit program in line with CHEP annual audit plan.

To qualify for this role, you should have

Skills and Knowledge

Remote Type

Hybrid Remote

Skills to succeed in the role

Active Learning, Adaptabilité, Améliorations du processus, Communication, Croissance des revenus, Curiosity, Développement de partenariat, Développement de solutions, Empathy, Engagement avec les parties concernées, Gestion d'actifs, Gestion de relations, Gestion des comptes, Initiative, Intelligence émotionnelle, Littératie numérique, Négociation, Planification stratégique, Propositions de valeur, Résolution de problème, Rétentions de clients, Satisfaction du client, Travail interfonctionnel

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at