Public Area Attendant

Set along the dazzling Bosphorus waterfront in the historic district of Karaköy, The Peninsula Istanbul provides a showcase for both vibrant Turkish culture and superlative hospitality within Galataport, a new waterfront revitalisation project. The hotel is comprised of four exquisite buildings – three of them historic and beautifully restored – and welcomes guests arriving by land or sea.

An exceptional opportunity to join our high-profile hotel in Istanbul.

The Peninsula Hotels espouses luxury service, dedication to our customers, and commitment to our employees.

Be a part of the highly experienced team.

Key Accountabilities

Ensure the immaculate upkeep and the resulting favourable first impression in Public Areas and toilets.

Makes routine checks of all hotel public areas, including front entrance to ensure the cleanliness and neatness at all times.

Provides discreet and courteous service in designated area and offers help to guests if necessary.

Responsible for the proper upkeep of supply baskets, supply cabinets and store rooms.

Informs Public Area Supervisor of any reoccurring problems, missing ,broken ,stained or burnt items in the public areas, corridors and back landings.

Ensure efficient operation of the Housekeeping department.

Forwards any lost and found items to Housekeeping office.

General requirements

Minimum 2-3 years’ experience in a similar role in a Luxury Hotel environment with similar standards and expectations.

Knowledge of using cleaning tools, chemicals, machinery and the ability to provide friendly services to guests.

Must be able to work in a fast paced and customer service-oriented environment; to perform under pressure and meet deadlines in a timely manner.

Must be able to work as part of a team as well as to complete assignments independently, to take instructions from supervisors, and to exercise proper problem-solving skills.

Innovative and a natural organiser, highly detailed and able to engage with guests.

Turkish communication proficiency, and English as a secondary language is preferred.

We would be delighted to receive your CV and will liaise directly with suitable applicants.