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Senior Network Engineer (Istanbul- Ankara)
Huawei Telekomünikasyon Dış Ticaret Ltdİstanbul, İstanbul, TR30+ days ago
Job type
- Quick Apply
Job descriptionHandle customer tickets and preparing the solution implementation documents. Collecting, tracking and fixing the problems. Researching technical issue. Operate routine maintenance, testing, problem troubleshooting, software upgrade, providing technical support On-site support in case of major or critical problems Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process Focuses on routine maintenance, problem troubleshooting, software upgrade, Key event support, customer training, where you will be accountable for part of the solution and of the service process Access products E2E analysis and troubleshooting; Available after hours and weekends as needed and willing to work on-call rotation Available to travel domestic, work location is Istanbul and Ankara
Requirements
- Engineering degree in Electronics or Computer Science or related field.
- Advanced level of English is required.
- Min. 4 years of experience in telecom industry in Datacom Networks
- Have the in-depth working knowledge of IP. (LAN / WAN network configuration & troubleshooting)
- In-depth understanding and troubleshooting
- Excellent interpersonal and communication skills, good team spirit, and adaptability.
- Good problem solving, learning and reporting skills.
- Good at all kinds of report making and presentation.
- Good ability to diagnose network alerts, events or issues
- Ability to work in a dynamic and heavy working environment.
- Should be able to work as part of a project team or as an individual contributor
- Essentially a Good Team Player
- Ability to lead the team cooperation
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Istanbul • İstanbul, İstanbul, TR