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ITSM Plattform Consultant (m / w / d)

ITSM Plattform Consultant (m / w / d)

All for One Group SEIstanbul
30+ days ago
Job description
  • Administration, Konfiguration und Beratung der aktuellen All for One Group-ITSM-Plattform (Solution Manager) sowie Begleitung der Transformation auf die neue ITSM-Plattform (ServiceNow)
  • Du konfigurierst und entwickelst IT- und Geschäftsprozesse, Datenmodelle, Workflows
  • Du koordinierst Kundenanforderungen mit den Entwicklern, welche diese technisch umsetzten
  • Du übernimmst Verantwortung und leitest eigenständig (Teil-)Projekte
  • Du arbeitest entsprechend unserer Projektmethodik eng mit internen wie externen Projekt- / Entwicklungsteams zusammen : von der Konzeption über die Prozesseinführung und der Integration bis zum Go-Live
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    Consultant • Istanbul

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