As a General Cashier, you will be responsible for handling cash, checks, and credit transactions while maintaining accurate reconciliations and records for each outlet.
Cash Handling :
- Receiving and Disbursing Cash : They ensure that cash is handled properly, including checking in cash deposits, issuing petty cash, and processing cash withdrawals.
- Counting and Balancing Cash : At the beginning and end of each shift, the general cashier must count the cash on hand and compare it against transaction records to ensure accuracy.
- Deposits : Ensures cash is securely stored and prepares it for bank deposits, ensuring that it is done in a timely and secure manner.
Managing Payments :
Transaction Processing : They process payments for transactions, which might include cash, credit card payments, or checks, ensuring that the transaction is recorded accurately in the system.Verifying Payments : In cases of large payments or when discrepancies arise, they verify payment amounts, authenticity, and details (e.g., checks, credit card transactions).Maintaining Records :
Cashiering Reports : They generate and maintain daily cashiering reports and logs, ensuring that all financial transactions are properly recorded.Reconciliations : At the end of their shift, they reconcile the cash drawer, comparing the physical cash on hand with the transactions logged in the system to ensure that the numbers match.Tracking Errors and Discrepancies : If discrepancies arise, the general cashier investigates to identify any potential errors, reporting issues to higher management if necessary.Customer Service :
Handling Customer Inquiries : They assist customers with payment-related queries, ensuring smooth and professional interactions, and resolving any issues or complaints regarding transactions.Issue Receipts : Issue receipts for all transactions and ensure customers receive the correct change.Security and Compliance :
Adhering to Policies : Ensures that all financial transactions comply with company policies and procedures.Securing Cash : Protects cash and other financial assets against theft or loss by following security protocols (e.g., using safes, not leaving the cash drawer open).Reporting Irregularities : Reports any suspicious activity or irregularities in financial transactions to the appropriate authorities or management.Other Administrative Duties :
Assist with Financial Audits : Works with auditors to provide necessary documentation and reports during internal or external audits.Process and Maintain Employee Payroll : In some cases, the general cashier might also help process payroll or manage tips for staff in hospitality sectors.Qualifications :
Attention to Detail : Essential for balancing the cash drawer and detecting discrepancies.Organizational Skills : Keeping accurate records and managing multiple tasks at once.Customer Service : Handling customer issues or complaints professionally.Basic Accounting Knowledge : Understanding financial transactions and accounting principles.Security Awareness : Following protocols to protect company assets and minimize risk.