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Project Manager

Project Manager

Optimum7.comWorkFromHome, Eastern Anatolia Region, Türkiye
19 days ago
Job description

Project Manager

Zen Media, Remote

Role Overview :

Own the day-to-day execution for a portfolio of accounts. You’ll run ClickUp / Monday.com, drive timelines, coordinate cross-functional workstreams, prep the next 30 days at all times, and be a polished client-facing communicator on chat and calls.

Key Responsibilities :

  • Project Systems : Build / maintain ClickUp or Monday.com boards, automations, dependencies, and dashboards; keep tasks current with owners, dates, and statuses.
  • 30-Day Readiness : Maintain rolling 30-day plans per account; surface risks, dependencies, and capacity needs early.
  • Cross-Functional Orchestration : Align PR, social, editorial, paid, and SEO timelines into one unified plan with clear handoffs.
  • Client Comms : Lead async chat threads; draft / send agendas; run weekly status calls; document decisions and action items.
  • Scope & Change Control : Track deliverables against contract; log out-of-scope items; route change requests for approval.
  • Resource & Effort Tracking : Capture hours / effort by task; report utilization and variance to management monthly.
  • Quality & Documentation : Keep scopes, briefs, feedback, and asset logs organized and audit-ready.

Required Qualifications :

  • Based outside the U.S. with reliable daily overlap in EST (≥6 hours).
  • English proficiency (presentation-grade) : Able to present project and marketing plans to North American clients with executive polish.
  • 1–3 years in digital / agency project coordination or management.
  • Working knowledge of PR, social, content / editorial, paid media, and SEO workflows—how they interlock in campaigns.
  • Exceptionally organized; comfortable running multiple accounts simultaneously.

    • Preferred :

  • Prior marketing agency project management and client-facing experience.
  • Leverages AI for research, document formatting, call recaps, and efficiency (e.g., notes summarization, first-draft outlines).
  • Previous hands-on experience inside ClickUp (spaces, templates, automations, reporting).
  • Familiar with Slack / Teams, Google Workspace, and deck / report prep.

    • KPIs (Accountability) :

  • Zero Overdue : 0% overdue deliverables on assigned accounts (rolling).
  • On-Time Delivery forcasting : 100% deliverables shipped by agreed dates / milestones communicated on the project plan
  • Contract Alignment : 100% of monthly deliverables reconciled to contract / SOW; discrepancies flagged within 2 business days.
  • Scope Control : 100% of out-of-scope items logged with documented approvals before execution.
  • Data Hygiene : 100% of tasks have owner, due date, status, and correct list / folder.
  • 30-Day Plan : Rolling 30-day project plan updated weekly for 100% accounts.
  • Meeting Readiness : Agendas sent ≥24h before calls; recaps / action items logged to ClickUp / Monday within 1 hour (100%).
  • Response SLA : Initial response to client chat during EST hours within 2 business hours (≥95%).
  • Risk & Escalation : Risks / dependencies recorded and escalated within 1 business day of identification (≥95%).
  • Change Orders : 100% of approved change requests documented and linked to tasks before work begins.
  • Client Health : Quarterly CSAT (or equivalent) reading healthy across assigned accounts.

    • DISCLAIMER :

    The duties and responsibilities listed in this job description are not all-inclusive. Zen Media reserves the right to add additional tasks or responsibilities and to change the scope of the job as necessitated by business demands.

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